Experience the power of TDB's remote monitoring tools
What We Do
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Daily management of the network
Daily monitoring of backups
Deployment of critical updates
Performance, capacity and utilisation monitoring of the servers
Fully inclusive and unrestricted remote, telephone and onsite support for your users and your infrastructure.
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Benefits
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Includes unlimited, onsite callouts
Fixed fee over the course of the year with no hidden extras
Provide your users with a guaranteed response and fix time when logging incidents
Show your business the value of IT through tactical reporting
Improve user efficiency through higher availability of the IT systems
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Consistent | Reliable | Effective
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Support Services
TDB's selection of IT Support Services have been designed to provide organisations with a choice between
TDBPremierPlus
TDB Premier Plus is an all-inclusive, fixed-price support service based on a 3, 12 or 36 month contract. The service includes all of the TDB Premier service features and unlimited onsite or remote support for your infrastructure and users.
Adopting this model means customers are able to effectively budget for all IT overheads in advance and spread these costs over a fixed, monthly payment plan.
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